AI Payments in Korea: Refund Rules and Liability

A man in a sweater kneels in a home entrance, examining several multipacks of bottled water spread across the floor.

This content applies specifically to South Korea.

If you approved an incorrect AI purchase, that approval alone does not settle responsibility. For domestic online purchases in Korea, the usual withdrawal period is within 7 days, subject to the starting date and applicable restrictions.

Check the order as well as the payment

A payment token replaces the actual card number, reducing its exposure. It cannot prevent an incorrect purchase. Before approving, check the quantity, purchase terms and permitted spending so you can spot an unwanted order before payment.

The usual withdrawal period generally starts when the contract terms arrive in writing, or when the goods arrive if supplied later. Consumers pay return costs for a lawful change-of-mind withdrawal. If what is supplied differs from the advertisement or contract, the period is within 3 months of supply and within 30 days of discovering the difference; the seller pays return costs.

A woman puts folded clothes away beside an open suitcase and a tablet displaying a flight cancellation symbol.A woman puts folded clothes away beside an open suitcase and a tablet displaying a flight cancellation symbol.

Where the AI payments guide adds detail

In the original article on Injoys, you can compare permission levels, dispute records and refund conditions in tables. Its useful distinction between card security and order accuracy helps identify what to check, while the hypothetical flight example shows why price alone is an incomplete comparison.

Read the full article on Injoys

Build a record of any mismatch

If you need to question an order, arrange the evidence around these checks:

  • Compare the initial instructions with the approval screen.
  • Compare the approved details with the seller's order form.
  • Keep card payment records and cancellation requests alongside them.

A wrong quantity selected by AI is not necessarily a seller's delivery error. Check whether the seller supplied the quantity actually ordered before identifying the grounds for a dispute.

Check which rules cover the purchase

The withdrawal periods described use the Electronic Commerce Act effective July 21, 2026. If you are buying flight tickets or using an overseas website, check the applicable law and transaction terms separately. A nonrefundable label alone does not settle ticket refund eligibility, and a foreign website is not necessarily governed only by foreign law.

Before sharing details or canceling

Where should card details be entered for AI payments?

Check the dedicated payment integration instead of entering card details in an ordinary chat window. Review how the details are handled and the AI's access permissions.

Does removing AI payment permission cancel a reservation?

No. Removing permission and canceling a reservation are separate processes. Request cancellation from the seller and confirm its status.

Before delegating a purchase, set spending limits and purchase conditions. Use the original article on Injoys to compare the permission options.

Read the full article on Injoys

This post was written with assistance and published on a channel run by Injoys (injoys.com). The original article and its sources are at the link above.

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